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KMID : 1021220210120042464
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국제물리치료학회지
2021 Volume.12 No. 4 p.2464 ~ p.2470
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Correlations between Communication Competence and Job-Satisfaction in Physical Therapists
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Kim Nyeon-Jun
Gim Min-A
Go Jun-Hyeok
Koo Ja-Pung
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Abstract
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Background: Physical therapists provide treatment with patient counseling. Therefore, communication with the patient is essential. There was insufficient research on the relationship between communication competence and job satisfaction of physical therapists.
Objective: To examine the relationship between communication ability and job satisfaction of physical therapists.
Design: Descriptive surveys.
Methods: The subjects were 89 physical therapists who working in hospitals and clinics. Communication competence were measured using global interpersonal communication competence scale (GICC-45). Job satisfaction were measured with the job satisfaction questionnaire used by Park.
Results: As a result of comparison by employment status, there was a significant difference (P<.05). In comparison between working positions, there was a significant difference between staff and manager compared to assistant manager (P<.05). In comparison between working hours, there was a significant difference between more than 40 hours per week compared to less than 40 hours per week (P<.05). Communication competence and job satisfaction was found to have a significant positive correlation (P<.05). Specifically, communication ability were found to have a significant positive correlation with job pride, organization factor, autonomy and payment, working condition, welfare and stability (P<.05).
Conclusion: This study suggests that the higher the communication competence of the physical therapist, their job satisfaction was higher.
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KEYWORD
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Job satisfaction, Communication competence, Physical therapist
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